EVA delayed baggage
Report missing bags on arrival.
First report
Contact the airport office or ground agent immediately.
Tracking
Keep your file reference and surname for online tracing.
Claim window
EVA states 21 days from the day after the bag’s scheduled arrival for delay or whole loss.
Which airline should I contact?
Contact the last carrier on a multi-airline journey.
What happens after five days?
EVA sends an inventory form if the bag is still missing.
Official information
Checked on: 2026-10-13