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Check-in and contacts at Indian airports

Choose your departure airport and the service you need. A reservations number is different from an airport desk’s direct line. Counter assignments and check-in deadlines can change; check your own flight on the departure screens and with the airline.

Ahmedabad Airport AMD

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

Terminal 2

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Bengaluru International Airport BLR

Airport information →

Check-in and bag drop

Thai Airways · Check-in

Island B

3 hours before departure–60 minutes before

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Ticketing and airport offices

Thai Airways · City office · Passenger Services & Claims

Room No. 115, 1st Floor, Workafella, Al-Habeeb Building, 150/1 Infantry Road, Bangalore 560001.

Monday–Friday 09:00–17:00; closed Saturdays, Sundays and public holidays.

The Bengaluru city office handles passenger services and claims at Room No. 115, 1st Floor, Workafella, Al-Habeeb Building, 150/1 Infantry Road. It opens Monday to Friday from 09:00 to 17:00 and closes on Saturdays, Sundays and public holidays. You can contact this office at [email protected].

[email protected]

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Baggage and lost-property contacts

Thai Airways · Arrival baggage

International Arrival Hall

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IndiGo · Arrival baggage assistance

IndiGo staff desk, destination arrival hall.

Report missing or damaged bags before leaving baggage delivery.

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Reservations and general support

IndiGo · India customer service · remote enquiries

Use these India customer-service numbers for general enquiries and reservations. They are not direct lines to an airport check-in, ticketing or baggage/PIR desk.

0124-6173838 / 0124-4973838

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Chhatrapati Shivaji Maharaj International Airport, Mumbai BOM

Airport information →

Check-in and bag drop

Air India · International check-in

Terminal 2, Aisle C; premium check-in at Aisle A.

Only the premium counters are listed as available 24/7. General counter opening and closing times are unconfirmed.

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Thai Airways · International check-in

Level 4.

4 hours before departure–60 minutes before

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Ticketing and airport offices

Air India · Ticketing location enquiry

Terminal 2; ask staff for the current ticketing office.

The airline and airport publish differing ticketing locations. Confirm the correct office locally before proceeding.

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IndiGo · Ticketing assistance

Terminal 2, opposite Departure Gate 7.

The airport lists this desk for bookings, rescheduling and enquiries. Confirm today’s location; this is separate from your flight’s check-in queue.

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Thai Airways · Airport office

Level 3, room E8-3058, Terminal 2.

+91-22 66859219/20/21

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Baggage and lost-property contacts

Reservations and general support

IndiGo · India customer service · remote enquiries

Use these India customer-service numbers for general enquiries and reservations. They are not direct lines to an airport check-in, ticketing or baggage/PIR desk.

0124-6173838 / 0124-4973838

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Netaji Subhas Chandra Airport, Kolkata CCU

Airport information →

Check-in and bag drop

Thai Airways · Check-in

Departure level, Row G or F; 10 counters

3 hours before departure–60 minutes before

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Ticketing and airport offices

Baggage and lost-property contacts

Thai Airways · Airport lost property

AAI Material Management Department

Mon–Fri 10:00–16:00; lunch 14:00–14:30; weekends closed

Airport lost property, separate from checked-baggage tracing.

91 33-3987 4184 / 91 33 2569 1002 / 91 33 2511 0045

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IndiGo · Arrival baggage assistance

IndiGo staff desk, destination arrival hall.

Report missing or damaged bags before leaving baggage delivery.

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Reservations and general support

IndiGo · India customer service · remote enquiries

Use these India customer-service numbers for general enquiries and reservations. They are not direct lines to an airport check-in, ticketing or baggage/PIR desk.

0124-6173838 / 0124-4973838

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Indira Gandhi International Airport, Delhi DEL

Airport information →

Check-in and bag drop

IndiGo · International check-in

Terminal 3

International deadline: 75 minutes before departure, or the time prescribed by IndiGo.

Counter allocations can change with the season or on the day; confirm your desk on the departure screens.

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Air India · International check-in

Terminal 3.

International check-in closes 75 minutes before scheduled departure.

The exact row is unconfirmed after official checks. Counter allocations can change; confirm your flight on the departure screens.

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Thai Airways · International check-in

Night: M1–7; day: L1–6.

3 hours before departure–60 minutes before

DIAL may reallocate; check the day’s counter.

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Air India · Self-service check-in and baggage drop

Terminal 3, Row N, in front of gates 7 and 8.

Air India lists self-service check-in and baggage drop at Row N, in front of gates 7 and 8 in Terminal 3. Check the arrangements for your flight before joining the queue.

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Ticketing and airport offices

Air India · Ticketing and assistance

Ticketing office inside departure gate 1, Terminal 3.

For assistance, the official guide also lists the telephone installed at pillar 1 near gate 1; its dialled number is not published.

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Thai Airways · Airport office

Room OL28, Level 4 PTB, Terminal 3.

Ask THAI staff for office directions; consult the official directory.

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Baggage and lost-property contacts

Thai Airways · International baggage contact

Ask THAI staff for baggage-report directions, separate from reservations.

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Reservations and general support

IndiGo · India customer service · remote enquiries

Use these India customer-service numbers for general enquiries and reservations. They are not direct lines to an airport check-in, ticketing or baggage/PIR desk.

0124-6173838 / 0124-4973838

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Guwahati Airport GAU

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

Main Terminal

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Gaya Airport GAY

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

Main Terminal

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Hyderabad Airport HYD

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

RGIA Passenger Terminal Building

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Jaipur Airport JAI

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

Terminal 1

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Lucknow Airport LKO

Airport information →

Check-in and bag drop

Thai AirAsia · International check-in

Terminal 3

3 hours–60 minutes before scheduled departure.

Confirm your flight’s terminal, counter and deadline with FD.

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Chennai International Airport MAA

Airport information →

Check-in and bag drop

Thai Airways · Check-in

3 hours 30 minutes before departure–60 minutes before

Confirm your terminal with THAI; published terminal guidance conflicts.

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Baggage and lost-property contacts

Thai Airways · Arrival baggage

THAI staff; AIASL may assist as an interim arrangement.

+91 44 2256 6361 / 2256 3794

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IndiGo · Arrival baggage assistance

IndiGo staff desk, destination arrival hall.

Report missing or damaged bags before leaving baggage delivery.

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Reservations and general support

IndiGo · India customer service · remote enquiries

Use these India customer-service numbers for general enquiries and reservations. They are not direct lines to an airport check-in, ticketing or baggage/PIR desk.

0124-6173838 / 0124-4973838

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Pune (PNQ) PNQ

Airport information →

Ticketing and airport offices

Air India Express · Departure terminal

Integrated Terminal

Air India Express identifies Pune's Integrated Terminal for its PNQ–BKK route. The page does not publish a counter number or counter opening hours.

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Air India Express · Airline airport office contact

Airports Authority of India lists this contact for Air India Express at Pune. It does not identify a counter location, office room or opening hours.

8792 50 7366

[email protected]

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Varanasi (VNS) VNS

Airport information →

Check-in and bag drop

Air India Express · Check-in counter confirmation

Counter locations may change by season; confirm the counter and check-in deadline with Air India Express before departure. Use your flight number on the airport departure screens to find the counter allocated for the day.

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Reservations and general support

Air India Express · Airline global support

Air India Express lists its Global Contact Centre as available 24 hours a day. This is a remote support contact, not a published Varanasi counter or baggage desk.

+91 124 693 5600

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Source check date:

View official sources · 15
  1. airasia.com · terms-and-conditions-fd.html ↗
  2. support.airasia.com · airports-and-terminals ↗
  3. thaiairways.com · airport-information ↗
  4. goindigo.in · lost-mishandled-baggage.html ↗
  5. goindigo.in · suggestion.html ↗
  6. thaiairways.com · thai-worldwide-offices ↗
  7. airindia.com · mumbai.html ↗
  8. csmia-mumbai.adaniairports.com · airline-ticketing-counters ↗
  9. goindigo.in · terminal-information.html ↗
  10. goindigo.in · conditions-of-carriage.html ↗
  11. airindia.com · delhi.html ↗
  12. thaiairways.com · thai-worldwide-offices ↗
  13. flights.airindiaexpress.com · pune-to-bangkok-flights ↗
  14. aai.aero · pune ↗
  15. airindiaexpress.com · support ↗