Show the damage to baggage staff before leaving the airport. Photograph the damage and keep your baggage tag and report. Check the airline’s separate written-notice requirements after the airport report.
Photograph the damage and keep your baggage tag and report. Check the airline’s separate written-notice requirements after the airport report.
Check the suitcase and contents at baggage reclaim. Show airline staff the damage before going outside. Keep the baggage tag and take photographs of the damaged parts, along with your flight and contact details.
Ask for a copy of the Property Irregularity Report (PIR), if issued, and its reference number. Follow the responsible airline’s separate written-notice deadline and required evidence. A report at the desk does not remove the need to meet those conditions.
Keep damage photographs, the report, the airline’s reply and receipts. Repair, replacement and reimbursement depend on the carrier’s applicable conditions; insurance depends on your policy. Check the country-specific guidance rather than assuming identical cover.
Search the airlines listed for travel between the United States and Thailand by name, airline code or flight number.
No matching result in these records. Check the operating airline on your ticket or use the shared English directory.
The Los Angeles–Bangkok itinerary listed here uses UA820 via Hong Kong, while the San Francisco departure connects from UA877 to UA820 in Hong Kong. Choose the check-in instructions for your US departure airport and confirm your travel date.
United Airlines · Open guide →Keep the baggage tag, boarding pass, flight details, photos where relevant and the report reference. Obtain a copy of the report if the airline issues one.
Not necessarily. Check the responsible airline’s written-notice requirements, deadline and starting date separately.
Choose the male or female form to match the speaker, then show the Thai sentence you need to the staff member or copy it to send.
After finding damage to your arriving bag, ask baggage staff where to report it and request a PIR.
กระเป๋าเดินทางเสียหาย ต้องการแจ้งปัญหาและขอเอกสาร PIR ต้องติดต่อที่ไหนครับ
My suitcase has been damaged. Where should I go to report the problem and request a PIR document?
