Air India delay or cancellation proof for an insurance claim
Request the free Flight Disruption Statement for an eligible Air India-operated flight.
Use Air India’s Flight Disruption Statement when your insurer asks for documentary evidence of a delay, cancellation or diversion. The airline provides this statement free of charge.
Check eligibility and flight details
The official page covers Air India-operated disrupted flights in the past six months. Its issue condition is 24 hours after flight arrival, and a delayed flight must have arrived more than 15 minutes late. Enter the flight number, travel date, origin and destination; follow the official email verification instructions.
The paid Travel Certificate proves completed travel for reimbursement or LTC claims. It is separate from the free Flight Disruption Statement. Check the document name requested by your insurer before choosing the application.
Yes. Air India’s official page says no payment is required for the Flight Disruption Statement.
Is the Travel Certificate the same proof?
No. It proves completed travel and is a separate paid service. For disruption evidence, use the Flight Disruption Statement.
Thai phrases to show airport staff (태국어로 직원에게 요청하기)
Choose the male or female form to match the speaker, then show the Thai sentence you need to the staff member or copy it to send. (말하는 사람에 맞게 남성·여성 말투를 선택한 뒤, 필요한 태국어 문장을 직원에게 보여주거나 복사해 전달하세요.)
Request delay confirmation (지연 확인서 요청)
At the counter or gate, ask about confirmation for a delayed flight. (지연된 항공편 카운터·게이트에서 확인서 발급을 문의할 때)