Arriving late in Phuket
Check your airport pickup and onward ride.
Allow time for immigration and baggage collection. Tell a booked pickup provider about your delay and revised arrival time.
Find the pickup point
Grab’s official guide identifies designated pickup points at international arrivals. Confirm your pickup location and hotel address in the app, then follow its directions. Match the vehicle and driver to your booking before boarding.
Check availability after dark
Check live availability and waiting times. With a pre-booked pickup, confirm that the provider can accommodate your revised arrival.
Keep receipts
Grab shows upfront fares except for GrabTaxi. Check vehicle type and luggage space. Keep transport receipts and the airline’s delay notice; reimbursement depends on the airline and your policy.
Where do I board at international arrivals?
Confirm international arrivals in the app and follow its designated pickup directions.
Can I leave immediately after landing?
Check the actual wait and allow for immigration and baggage collection.
Official information
Checked on: 2026-10-13