My checked bag has not arrived · India–Thailand

Have your baggage tag and boarding pass ready. Keep the report number and ask how to follow the delivery or tracing process.

Report at the arrival airport

If baggage has not appeared when the belt finishes, take your baggage tag and boarding pass to airline baggage staff. On a connecting itinerary, start with the airline that operated the final sector. Ask for the baggage report and reference number.

Provide delivery details and follow the case

Give the address where you will actually stay and a reachable telephone number. Use the airline’s tracking instructions and tell it if your hotel or itinerary changes. Keep copies of the report and messages.

Check the written-claim conditions separately

An airport report and a written claim can have different requirements. Read the responsible airline’s deadline and the date it is counted from; do not apply another carrier’s deadline. Keep receipts for any necessary purchases and check reimbursement conditions before assuming they will be paid.