Search the airlines listed for travel between the United States and Thailand by name, airline code or flight number.
My flight is delayed
Ask the airline for the latest departure information.
Keep the original schedule and delay notices. Ask about the assistance you need and how to obtain written proof of the disruption.
My flight has been canceled
Check the airline’s replacement-flight and refund options.
Keep the cancellation notice and the airline’s reply. Confirm your booking arrangements before paying for a replacement journey.
My checked bag has not arrived
Report it to the operating airline’s arrivals baggage team before leaving.
Have your baggage tag and boarding pass ready. Keep the report number and ask how to follow the delivery or tracing process.
My suitcase is damaged
Show the damage to baggage staff before leaving the airport.
Photograph the damage and keep your baggage tag and report. Check the airline’s separate written-notice requirements after the airport report.
The Los Angeles–Bangkok itinerary listed here uses UA820 via Hong Kong, while the San Francisco departure connects from UA877 to UA820 in Hong Kong. Choose the check-in instructions for your US departure airport and confirm your travel date.
No matching result in these records. Check the operating airline on your ticket or use the shared English directory.
Reporting, certificates and related help