No. Certificate eligibility and your policy’s cover are separate.
Is it a refund or compensation request?
No. Booking changes, refunds and applicable CAAT passenger rights follow separate procedures.
Thai phrases to show airport staff (태국어로 직원에게 요청하기)
Choose the male or female form to match the speaker, then show the Thai sentence you need to the staff member or copy it to send. (말하는 사람에 맞게 남성·여성 말투를 선택한 뒤, 필요한 태국어 문장을 직원에게 보여주거나 복사해 전달하세요.)
Request delay confirmation (지연 확인서 요청)
At the counter or gate, ask about confirmation for a delayed flight. (지연된 항공편 카운터·게이트에서 확인서 발급을 문의할 때)