ThaiLiveNowLIVE
English · India · IN
← Flight delays & cancellations

THAI disruption certificate

Request an insurance document through THAI’s official form.

Check eligibility

The form covers THAI-operated flights; for codeshares, contact the operating carrier. Its delay condition is arrival more than 15 minutes late.

Official information ↗

Apply in the stated window

Request at least 3 days and no more than 6 months after the scheduled travel date. Passengers or authorised representatives may apply.

Official information ↗

Prepare documents

Provide your passport and travel documents, such as a boarding pass or itinerary, plus the requested passenger and flight details.

Official information ↗

Does this guarantee insurance payment?

No. Certificate eligibility and your policy’s cover are separate.

Is it a refund or compensation request?

No. Booking changes, refunds and applicable CAAT passenger rights follow separate procedures.

Thai phrases to show airport staff (태국어로 직원에게 요청하기)

Choose the male or female form to match the speaker, then show the Thai sentence you need to the staff member or copy it to send. (말하는 사람에 맞게 남성·여성 말투를 선택한 뒤, 필요한 태국어 문장을 직원에게 보여주거나 복사해 전달하세요.)

Request delay confirmation (지연 확인서 요청)

At the counter or gate, ask about confirmation for a delayed flight. (지연된 항공편 카운터·게이트에서 확인서 발급을 문의할 때)

เที่ยวบินที่จองไว้ล่าช้า ขอเอกสารรับรองการล่าช้าของเที่ยวบินได้ไหมครับ

My booked flight has been delayed. (예약한 항공편이 지연됐습니다.) Could I get a flight delay confirmation document? (지연 확인서를 받을 수 있을까요?)

Request cancellation confirmation (결항 확인서 요청)

At the airline counter, ask about confirmation for your cancelled flight. (예약편이 결항돼 항공사 카운터에 확인서 발급을 문의할 때)

เที่ยวบินที่จองไว้ถูกยกเลิก ขอเอกสารรับรองการยกเลิกเที่ยวบินได้ไหมครับ

My booked flight has been cancelled. (예약한 항공편이 결항됐습니다.) Could I get a flight cancellation confirmation document? (결항 확인서를 받을 수 있을까요?)

Official information

Checked on: 2026-10-13

Official information ↗