LHR · International check-in
Terminal 2.
Counter assignments can change by season. After two official checks, the current row remains unconfirmed; use your flight’s departure screens and ask THAI on the day.
Checked on: 2026-10-13
Thai Airways · Airline information
Heathrow–Bangkok nonstop flights checked for 13 October 2026.
Route
LHR → BKK TG911
Verified departure dates: 2026-10-13
LHR → BKK TG917
Verified departure dates: 2026-10-13
BKK → LHR TG910
Verified departure dates: 2026-10-13
BKK → LHR TG916
Verified departure dates: 2026-10-13
Airport counters
LHR · Airport office contact
Room 0144, Terminal 2, The Queen’s Terminal, Heathrow Airport, Hounslow TW6 1EW.
The airport listing uses THAI’s reservation-centre contact. Its 24/7 availability covers phone and email assistance, not confirmed physical office staffing.
Checked on: 2026-10-13
LHR · Arrival baggage reporting
Report missing or damaged baggage to THAI ground staff immediately on arrival. The official London baggage email is a station contact; its physical desk location and hours are unconfirmed.
Checked on: 2026-10-13
BKK · International check-in
Economy H6–H17; Royal Silk A3–A10.
Opens 8 hours before departure; closes 50 minutes before departure.
Checked baggage must be dropped at least 60 minutes before departure. Confirm your flight and cabin’s counter on the day.
Checked on: 2026-10-13
BKK · Airport office
4th floor, Suvarnabhumi International Airport.
Checked on: 2026-10-13
BKK · International baggage service
24 hours.
+66 2 134 5453–5456
This international baggage contact serves a different purpose from reservations or check-in.
Checked on: 2026-10-13
Check your travel date
Heathrow’s official timetable lists these four nonstop flights for the checked date. Recheck your own departure date and flight status before travelling.
Choose the right contact
THAI’s London reservations and passenger-claims office at 16–18 New Bridge Street is closed to the public. Use +44 1603 804371 or [email protected] for remote assistance.
Airline information
Before you travel (여행 전 확인사항)
Where should I go for check-in or baggage help? (체크인이나 수하물 문제는 어디로 가야 하나요?)
Open the airport and airline details for the relevant stop, then check your flight on the departure screens. (해당 공항과 항공사 상세를 열고 출발 전광판에서 본인 항공편을 확인하세요.) Check-in, ticketing offices and arrival baggage desks serve different purposes; use the contact that matches your issue. (체크인·발권 사무소·도착 수하물 창구는 용도가 다르므로 문제에 맞는 연락처를 이용하세요.)
What evidence should I keep after a delay or cancellation? (지연이나 결항 후 어떤 증빙을 보관해야 하나요?)
Keep your ticket, boarding pass, airline notices and relevant receipts. (항공권·탑승권·항공사 안내·관련 영수증을 보관하세요.) Follow the operating airline’s certificate procedure and your insurer’s document requirements; a certificate request does not by itself establish entitlement to payment. (실제 운항사의 확인서 절차와 보험사의 요구 서류를 확인하세요. 확인서를 요청했다는 사실만으로 지급 대상이 되는 것은 아닙니다.)