British Airways · BA
London Gatwick–Bangkok flights, departure counters and help with flight or baggage disruption.
Airline reporting and certificates · United Kingdom
Search the airlines listed for travel between the United Kingdom and Thailand by name, airline code or flight number.
My flight is delayed
Ask the airline for the latest departure information.
Keep the original schedule and delay notices. Ask about the assistance you need and how to obtain written proof of the disruption.
My flight has been cancelled
Check the airline’s replacement-flight and refund options.
Keep the cancellation notice and the airline’s reply. Confirm your booking arrangements before paying for a replacement journey.
My checked bag has not arrived
Report it to the operating airline’s arrivals baggage team before leaving.
Have your baggage tag and boarding pass ready. Keep the report number and ask how to follow the delivery or tracing process.
My suitcase is damaged
Show the damage to baggage staff before leaving the airport.
Photograph the damage and keep your baggage tag and report. Check the airline’s separate written-notice requirements after the airport report.
Norse Atlantic
Official terminal guidance and the planned Manchester–Bangkok winter service.
Thai Airways · TG
Heathrow–Bangkok nonstop flights checked for 13 October 2026.
EVA Air · BR
EVA Air operates the London Heathrow–Bangkok segment.
No matching result in these records. Check the operating airline on your ticket or use the shared English directory.
Reporting, certificates and related help
My flight has been cancelled · UK–Thailand →My suitcase is damaged · UK–Thailand →My checked bag has not arrived · UK–Thailand →Travel Insurance Claims: BA Proof and Allianz UK →Delay and cancellation rights for flights departing Thailand: CAAT complaints →Arriving late at Suvarnabhumi after a flight delay →Find the right airline counter at the airport →Damaged baggage after a Norse flight →THAI disruption certificate →THAI damaged baggage →THAI delayed baggage →EVA damaged baggage →EVA delayed baggage →EVA departure/arrival certificate →My flight is delayed · UK–Thailand →
Search the shared English directory for an operating airline that is not in this market’s list. English help opens separately.
Source check date:
View official sources · 15
- britishairways.com · bangkok ↗
- britishairways.com · london-gatwick ↗
- britishairways.com · delayed-or-cancelled-flights ↗
- britishairways.com · reporting-baggage-problems ↗
- britishairways.com · making-baggage-claims ↗
- britishairways.com · contact-us ↗
- help.flynorse.com · airport-terminals ↗
- mediacentre.manchesterairport.co.uk · the-norths-only-direct-bangkok-service-to-quadruple-in-frequency-this-year ↗
- help.flynorse.com · damaged-baggage ↗
- help.flynorse.com · airport-contacts-for-baggage-irregularities ↗
- help.flynorse.com · airport-online-check-in ↗
- heathrow.com · flight-timetable ↗
- booking.evaair.com · flight-schedules.aspx ↗
- evaair.com · delayed-missing-damaged-baggage-and-restrictions ↗
- booking.evaair.com · flight-status-file-inqury.aspx ↗