Start with your booking and choose whether to travel on another flight or request a refund.
Manage My Booking shows replacement BA flights. For an unsuitable alternative, contact BA to discuss other airlines or transport. If a travel agent booked your ticket, ask that agent about changes and refunds.
Keep itemised receipts for reasonable food, necessary accommodation and airport transport. BA assesses reimbursement separately from compensation. Its online claim asks for passenger names, flight details, expenses, supporting receipts and payment information.
No. Eligibility depends on the applicable rules, the cause, notice and replacement journey. Refunds, assistance and compensation are separate requests.
Choose the male or female form to match the speaker, then show the Thai sentence you need to the staff member or copy it to send. (말하는 사람에 맞게 남성·여성 말투를 선택한 뒤, 필요한 태국어 문장을 직원에게 보여주거나 복사해 전달하세요.)
At the airline counter, ask about confirmation for your cancelled flight. (예약편이 결항돼 항공사 카운터에 확인서 발급을 문의할 때)
เที่ยวบินที่จองไว้ถูกยกเลิก ขอเอกสารรับรองการยกเลิกเที่ยวบินได้ไหมครับ
My booked flight has been cancelled. (예약한 항공편이 결항됐습니다.) Could I get a flight cancellation confirmation document? (결항 확인서를 받을 수 있을까요?)
After a cancellation or delay, ask the airline counter about changing flights. (결항 또는 지연 시 항공사 카운터에서 다른 편으로 변경할 수 있는지 물을 때)
ขอเปลี่ยนไปเที่ยวบินอื่นได้ไหมครับ
Could you change me to another flight? (다른 항공편으로 바꿔주실 수 있을까요?)
At the airline or ticketing counter, ask about the ticket refund procedure. (항공권 환불을 원해 항공사 카운터·발권 창구에 절차를 물을 때)
ต้องการขอคืนเงินค่าตั๋วเครื่องบิน ต้องทำอย่างไรครับ
I would like a refund for my flight ticket. (항공권을 환불받고 싶습니다.) What should I do? (어떻게 신청하면 될까요?)
Checked on: 2026-10-13
