← Flight delays & cancellations

Your bag has not arrived with your BA flight

Ask the baggage desk to register the missing bag, or use BA’s baggage portal.

Keep the baggage report reference

A missing baggage report reference is different from your check-in baggage receipt. Use the report to track the bag and update delivery details. BA’s reporting page says to report a delayed bag within eight days of the flight.

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Claiming for essentials

Keep receipts for reasonable essential purchases. BA’s claims page separately states a 21-day missing-bag reporting deadline; act promptly using the earlier reporting instruction and retain both your report and receipts.

Official information ↗

Airline information

Does British Airways publish a UK phone number?

Yes — via the official contact-us: 0344 493 0787 for new bookings (24 hours, option 2), and 0344 493 0785 for delayed baggage. (네 — 공식 contact-us 기준: 신규 예약 0344 493 0787, 지연 수하물 0344 493 0785.)

Official information

Checked on: 2026-10-13

Official information ↗

Official information ↗

Official information ↗