Find the check-in, ticketing, office and baggage contacts recorded for your market’s airlines. Counter assignments and service hours depend on the flight.
Airline routes, counters and contacts below belong to this country’s dataset. Common terminal facilities are described separately.
On Level 4 departures, look up your operating airline and flight, then go to the assigned counters. Q5–10 means counters 5 through 10 in Row Q; it is not a boarding gate.
The order below is check-in, ticketing, airport offices, baggage and reservation support. Airlines are alphabetical within each section. Assignments may change by day or season, so use the current departure board.
For boarding formalities and checked baggage. Find the operating airline, location and closing time.
These are dated records, not live confirmation of today’s operation or counter allocation.
Check-in
Counter locations may change by season; confirm with British Airways.
Verified departure dates: 2026-10-14
Confirmed arrival date: 2026-10-15
Source check date:
Staffed check-in
Check today’s screens.
Verified departure dates: 2026-10-13 · 2026-10-14 · … · 2026-10-19
Source check date:
Self-service baggage
Main Terminal Building; prepare your boarding pass.
Verified departure dates: 2026-10-13 · 2026-10-14 · … · 2026-10-19
Source check date:
Airport check-in
Confirm the check-in counter and any flight-specific instructions on the departure screens and with airport staff.
Airline details →Source check date:
International check-in
Checked baggage must be dropped at least 60 minutes before departure. Confirm your flight and cabin’s counter on the day.
Verified departure dates: 2026-10-13
Verified departure dates: 2026-10-13
Source check date:
Airport branch offices are different from the counters where you check in.
Airport office
General airport enquiries.
+66 2 134-2521-3
Airline details →Source check date:
Departure terminal information
Confirm your flight’s terminal and check-in area on the day’s departure screens.
Airline details →Source check date:
Airport office
Source check date:
Report missing or damaged baggage to airline baggage staff before leaving the airport. A listed phone or email may differ from the on-site reporting desk.
Onboard lost property
For an item left on a British Airways aircraft arriving in Bangkok, use the listed contact. The alternative number is +66 2 134 4358. For a delayed or damaged checked bag, use the airline’s baggage reporting procedure.
Source check date:
Baggage service
For baggage enquiries, you can also call the mobile number +66-63-2678665.
Source check date:
Arrival baggage service
For arrival baggage assistance at Bangkok, email the ground handler Bangkok Flight Services at [email protected].
Source check date:
International baggage service
This international baggage contact serves a different purpose from reservations or check-in.
+66 2 134 5453–5456
Airline details →Source check date:
It means check-in counters 5 to 10 in Row Q. The letter identifies the row and the numbers identify desks; neither is a boarding gate.
Yes. Read any day-specific assignment in the airline’s entry and check the current departure board against your own flight number and date.
Not necessarily. Where flight-specific hours are listed, use the entry for your flight and date. An incoming flight does not establish the departure counter’s opening hours.
Closing time is not a recommended arrival time. Allow time to find the desk and queue, and finish the required formalities before the airline’s deadline. Aircraft or flight exceptions must be read separately.
Those desks serve different purposes. Use check-in for departure formalities; report missing or damaged bags to baggage staff before leaving the airport.
These are dated records, not live confirmation of today’s operation or counter allocation.
Check the airline’s replacement-flight and refund options. Keep the cancellation notice and the airline’s reply. Confirm your booking arrangements before paying for a replacement journey.
Show the damage to baggage staff before leaving the airport. Photograph the damage and keep your baggage tag and report. Check the airline’s separate written-notice requirements after the airport report.
Report it to the operating airline’s arrivals baggage team before leaving. Have your baggage tag and boarding pass ready. Keep the report number and ask how to follow the delivery or tracing process.
How to get baggage proof from British Airways for insurance, and how to claim with Allianz UK — by policy type.
Check assistance, compensation conditions and the official CAAT complaint route when a scheduled international flight departing Thailand is delayed or cancelled.
Check Airport Rail Link operating hours and the locations of the 24-hour taxi and Grab pick-up areas before travelling to your accommodation.
Use your operating airline, local departure date and flight number to find the right desk and confirm the day’s check-in arrangements.
Report promptly and keep your PIR for the claim.
Request an insurance document through THAI’s official form.
Have airport staff assess the damage.
Report a missing bag before leaving arrivals.
Report damage promptly.
Report missing bags on arrival.
Use EVA’s official application.
Ask the airline for the latest departure information. Keep the original schedule and delay notices. Ask about the assistance you need and how to obtain written proof of the disruption.
Dates are the retained checks for each record. Counter hours normally refer to Thai local time; follow another time zone where explicitly stated.
Sharing image credit: Khaosaming · CC BY-SA 3.0
